Of course!
If you encounter suspicious situations online, but are not sure whether it is a fraud, we recommend that you consult as soon as possible to prevent further losses. Our platform provides free preliminary consultation services, and experienced consultants or legal experts will assist you in analyzing the situation and determining whether there is a risk of fraud.
Common suspicious situations include: strangers actively adding friends and requesting transfers, investment platforms promising high returns, pretending to be relatives and friends to borrow money, impersonating customer service to request verification codes, and the other party refusing to ship after online shopping.
You can submit your questions and screenshots through the online consultation window, email or form. We will give feedback within 1 to 2 working days, and respond immediately in serious cases.
Remember: suspicion is the beginning of prevention. Timely consultation not only protects you, but may also help more people avoid the same trap.
If you have any questions, contact us immediately. We are always by your side to provide you with professional support.
Fraudulent investment scams are common in fake financial management platforms, black platform transactions, Ponzi schemes, etc. The following measures are recommended:
1. Immediately terminate all financial transactions to avoid further losses.
2. Keep all evidence, including transaction records, platform promotional materials, customer service chat records, etc.
3. Report to the police for record. You can register with the local public security bureau's economic investigation department and submit all evidence. The police will investigate the traceability of the case.
4. Legal means of rights protection can be used by professional lawyers to put pressure on the platform involved and the third-party payment institution to freeze the funds or recover the investment.
5. Be vigilant and avoid being deceived again. Many scammers will pretend to be "rights protection companies" and require "payment of service fees first" before helping to recover funds. This type of fraud is usually a second scam!
If you find that your credit card has been stolen, take the following measures immediately:
1. Freeze your credit card: Contact the issuing bank's customer service immediately to apply for a temporary freeze of your credit card to prevent further losses.
2. Apply for transaction rejection: Some banks support malicious transaction rejections. You can submit a complaint and ask the bank to recover the losses.
3. Report to the police: Go to the local police station to report the case and provide evidence such as credit card transaction records and bank bills.
4. Contact a lawyer: If the bank refuses to refund, a lawyer can help you file a complaint with the bank or take legal action to recover the funds.
It is difficult to recover the money from part-time order fraud, but it is still possible to recover it. The following measures are recommended:
1. Call the police immediately: Report the case to the local public security agency as soon as possible and provide all relevant evidence, such as chat records, payment receipts, and the other party's account information.
2. Find the victim group: Join the communication group of other victims to collect more clues and increase the success rate of the case.
3. Seek legal assistance: A lawyer can help you provide the police with a more detailed case analysis and recover the funds through legal means (such as suing the fraudster).
4. Be vigilant and prevent secondary fraud: Some fraud gangs will disguise themselves as "rights protection organizations" and ask victims for additional fees. Be careful!
Whether you are an individual user or a corporate representative,
we can provide you with reporting channels, legal advice and response plans.